Your privacy at 5500 is our top priority. On this page, we fully and transparently explain how your data is collected, used, and protected.
5500's position on 6 key areas at a glance — read the full details below
This Privacy Policy 5500 Applies to the (https://5500.site) website and all associated services. By registering an account, using the platform, or accessing any of our services, you agree to this Privacy Policy.
We believe privacy is a fundamental human right. Since day one, 5500 has been built on an unwavering commitment to protecting user data. We manage your information in full compliance with Bangladesh's Digital Security Act and international GDPR guidelines.
This policy is updated periodically. For significant changes, registered members will be notified in advance by email or SMS.
5500 collects the following types of information. Each category includes an explanation of why it is required:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Payment Information | BKash/Nagad number, transaction ID | Mandatory |
| KYC Documents | NID copy, selfie photo | On Withdrawal |
| Usage Data | Login timestamps, game history, bet records | Automatic |
| Device Information | IP address, browser, OS | Automatic |
| Communication Records | Support chat, email messages | Relevant |
Important: 5500 never stores your full bank card number, CVV, or PIN. Payment verification is processed exclusively through authorized gateways.
5500 collects user information through the following methods:
5500 never collects your information without your knowledge or consent. A cookie consent notice is displayed the first time you visit the site.
Collected data is used solely for the following purposes:
Your gaming history is analyzed to provide a better experience. This analysis is never shared with any third party.
5500 never sells your personal data. However, information may be shared in the following limited circumstances:
All third parties with whom data is shared are held to the same privacy and security standards. No data is shared without a formal agreement in place.
5500 uses cookies to keep the website running smoothly and to enhance your experience. The cookies we use include:
You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
5500 never uses cross-site tracking cookies. Our cookies are strictly limited to our own site.
Your data is retained for as long as necessary to fulfil the specific purpose for which it was collected:
Once the retention period expires, data is securely deleted or anonymized. No information is kept beyond the designated timeframe.
5500 uses industry-leading technology to keep your data secure:
If a security issue or unusual activity is detected, we immediately notify the affected user and take steps to secure their account.
5500 gives you full control over your own data. Your rights are detailed below:
You may request a full list of the information we hold about you. It will be provided within 30 days.
If any of your information is incorrect or incomplete, you may request a correction. Please contact support.
After account closure, you may request the deletion of your personal data, except where retention is required by law.
In certain circumstances, you may request that the processing of your data be restricted.
You may object to marketing messages or profiling at any time — simply opt out whenever you choose.
You may request a copy of your data in a machine-readable format.
To exercise these rights, email us at support@5500.site with the subject line "Privacy Request". We will respond within 30 days.
5500 is strictly for users aged 18 and above. Anyone under 18 is not permitted to use our platform.
We do not knowingly collect personal information from minors. Age verification is mandatory at registration, and KYC documents may be requested if there is any doubt.
If you believe a minor is using our platform, please notify us immediately at support@5500.site. We will take prompt action and delete any associated data.
5500 uses software from world-leading game providers such as Pragmatic Play, Evolution Gaming, and Spribe. These providers operate under their own privacy policies.
Only limited and necessary data (such as bet amounts and winnings) is shared with these providers during gameplay. They do not receive any personally identifiable information.
5500 works exclusively with game providers that hold international gaming licenses and follow strict data protection standards.
5500 may update this Privacy Policy when necessary. In the event of any changes:
We recommend reading the latest policy whenever it is updated — especially after major changes. We always aim to keep it as clear and simple as possible.
For any privacy-related questions, concerns, or rights requests, please contact us:
Our Privacy Team can assist you in Bangla — feel free to write to us in Bangla via email or chat.
Your privacy and security at 5500 are our highest priority. Open an account with confidence and enjoy the best betting experience in Bangladesh.